General

Common Issues

• No Balance Found To Recover
• Transfer was Cancelled
• Troubleshooting steps to clear suck transaction
• Transaction Failed (transactionHash...)
• Ethereum is not defined
• Asset (0x...) not in channel, please deposit.

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Debugging a Stuck Transfer

• Debugging a Stuck Transfer on xPollinate

Send Logs to Connext

• Send Logs to Connext from xPollinate
• How to copy User Info when submitting support ticket